Data Protection & Privacy

Privacy Policy 888solt — Our Commitment to Protecting the Data of Malaysian Users

Your privacy is not something we take lightly. This document clearly and transparently explains how 888solt collects, uses, stores, and protects your personal information — in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Effective Date: 1 January 2026  |  Version 2.4

1 Introduction

888solt is an online gaming platform serving users in Malaysia and the Southeast Asia region. We understand that user trust is our most valuable asset — and that trust begins with how we handle your personal information.

This Privacy Policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and details the data protection practices we adhere to. It applies to all information you share with us during registration, platform use, financial transactions, and interactions with our support team.

By registering or using the 888solt platform, you give your consent to the collection and processing of data as described in this document. This consent may be withdrawn at any time by contacting our team, though this may affect our ability to provide certain services.

Malaysia PDPA: As a platform serving users in Malaysia, 888solt fully complies with the Personal Data Protection Act 2010. Your rights as a data subject are protected under this Act.

2 Personal Data We Collect

888solt only collects data that is strictly necessary to provide a safe, seamless, and compliant service. We do not collect excessive or irrelevant data.

Data Category Type of Information Requirements
Personal Identity Full name, date of birth, national ID number / passport number KYC & Age Verification
Contact Information Email address, phone number Communication & account security
Finance Bank account details, deposit & withdrawal transaction history Payment processing
Technical IP address, device type, operating system, web browser Platform security & improvement
Platform Activity Game history, betting records, login records Compliance & responsible gaming
Data minimisation principle: 888solt follows a data minimisation principle — we only request what is strictly necessary and nothing more.

3 How We Use Your Data

The data you provide to 888solt is used for the purposes stated and will not be used for any other purpose without prior notice to you.

  • Verifying your identity and age during registration and the KYC process.
  • Processing deposits, withdrawals, and all financial transactions securely.
  • Maintaining account security and detecting suspicious activity.
  • Providing accurate and effective customer support.
  • Sending important notifications related to your account, security, and platform updates.
  • Meeting applicable legal and regulatory compliance requirements.
  • Enhancing the user experience based on general anonymized usage patterns.
  • Sending relevant promotional offers — only where you have given explicit consent.
Marketing communication controls: You can opt out of marketing emails at any time through your account settings or by contacting our support team. This will not affect important communications related to your account security.

4 Data Storage & Security

User data security is the top priority of 888solt. We apply multiple layers of technical and organizational protection to keep your data safe at all times.

  • Transit encryption: All communications between your device and 888solt's servers are encrypted using TLS 1.3 protocol.
  • Storage encryption: Sensitive data stored on our servers is protected with AES-256 encryption.
  • Access controls: Only specially trained staff with a legitimate need are permitted to access user data.
  • Continuous monitoring: Security monitoring systems operate 24 hours a day, 7 days a week to detect any threats.
  • Secure backup: Data is regularly backed up to separate locations to ensure service continuity.

Your personal data is retained for as long as your account is active and for any additional period required by law. Once an account is closed, most personal data will be deleted within 90 days unless there is a legal requirement to retain it longer.

Storage location: Malaysian user data is stored in data centres located in Asia to ensure low latency and compliance with local data storage regulations.

5 Data Sharing with Third Parties

888solt does not sell, rent, or commercialise users' personal data to any third party for marketing purposes or any other purpose unrelated to the provision of our services.

Your data may be shared only in the following limited situations:

  • Payment provider: Minimum necessary information shared with DuitNow, FPX, Touch 'n Go, or other payment providers to process your transactions.
  • KYC provider: Identity verification documents are shared with the identity verification service we use, which is also bound by a strict confidentiality agreement.
  • Legal requirements: Data may be disclosed to the relevant authorities when required by a court order or applicable law.
  • Fraud prevention: Limited information may be shared with industry fraud detection services to protect the platform ecosystem from malicious activity.
Data processing agreement: All third parties that receive 888solt user data are bound by strict data protection agreements and may only process data for specified purposes.

6 Cookies & Tracking Technologies

The 888solt platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.

  • Essential cookies: Required for core platform functions such as login verification and session security. Cannot be disabled.
  • Performance cookies: Collecting information on how users interact with the platform to help us improve it. This data is anonymized.
  • Preference cookies: Storing your personal settings such as preferred language and display preferences.
  • Security cookies: Used to detect and prevent fraudulent activity and automated attacks.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. Cookies do not store your password or financial information.

7 Your Rights as a User

Under Malaysia's PDPA and 888solt's policy, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You can request the correction of any inaccurate or incomplete data in your account.

Right to Erasure

You can request the deletion of your personal data, subject to legal retention requirements.

Right to Object

You can object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You can request your data in a machine-readable format for transfer to another service.

Right to Restriction of Processing

You can request the restriction of your data processing in certain situations provided for by law.

How to submit a request: To exercise any of the above rights, contact the 888solt data protection team via the platform's live chat or by email at [email protected]. We will respond within 14 working days.

8 Child Data Protection

The 888solt platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who believe their child may have registered on our platform should contact us immediately.

9 Amendments to This Privacy Policy

888solt reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements.

When significant amendments are made, we will notify you via:

  • In-app and 888solt website notifications at least 14 days before changes take effect.
  • A notification email to the address registered with your account.
  • Update the "Version" and "Effective Date" fields at the top of this document.

Continued use of the platform after the effective date of the amended Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically.

10 Contact Our Data Protection Officer

888solt has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this Privacy Policy and handling user data-related enquiries.

  • DPO Email: [email protected]
  • Live Chat: Available 24/7 via the 888solt platform — state "Data Privacy Inquiry" to be directed to the right team.
  • Response time: We aim to respond to all privacy inquiries within 5 business days.

If you are not satisfied with how we handle your privacy inquiry, you have the right to file a complaint with the Personal Data Protection Department of Malaysia (JPDP), the regulatory body under the Ministry of Communications.

888solt's Commitment: We take every privacy inquiry and complaint seriously. Your trust is the foundation of our long-term relationship — and we are committed to always being worthy of it.

How 888solt Protecting Your Privacy

Data protection is not just a document — it is a real practice we carry out every day

AES-256 & TLS 1.3 Encryption

Your data is encrypted both in transit between your device and our servers, and at rest — using the same encryption standards as banking institutions.

Secure & Encrypted KYC

All KYC documents you submit are processed in a fully encrypted environment and accessed only by specially trained compliance staff.

Two-Factor Authentication

Protect your account with an extra layer of security through 2FA — ensuring only you can access your account even if your password is compromised.

No Data Sales

888solt does not sell, rent, or commercialise users' personal data to any third party for marketing or any other purpose.

Full PDPA Compliance

All of 888solt's data protection practices are designed and reviewed on a regular basis to ensure full compliance with Malaysia's Personal Data Protection Act 2010.

User Rights Guaranteed

You can access, correct, or request the deletion of your data at any time. Our team responds to privacy requests within 5 business days.

Policy & Important Documents Others

Your Data Is Safe With Us

Join 888solt with Confidence — Your Privacy is Always Protected

The 888solt platform is built on a foundation of trust and transparency. Register today and experience the difference of a platform that truly cares about your privacy.

Full PDPA Compliance AES-256 Encryption No data sales User rights guaranteed
Bahasa Melayu